Terms of Service

Last updated: 23rd July, 2024

This website is operated by Laborbook App. Throughout the site, the terms “we”, “us” and “our” refer to Laborbook App. Laborbook App offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current app shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Consent & Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Accuracy and User Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Third Party Applications & SDK’s - Data Processing

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.

Disclaimer of Warranties: Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are provided 'as is' and 'as available'.

Indemnification

You agree to indemnify, defend and hold harmless Laborbook App and our affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or violation of any law or rights of a third-party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Contact Information

Questions about the Terms of Service should be sent to us at contact@laborbook.app

Address:
Laborbook
314, Vanniyar St, Opposite Chinmaya Mission,
Chennai, India.


Refund & Cancellation Policy

Last updated: January 11, 2025

This Refund & Cancellation Policy ("Policy") governs all payments made through the Laborbook App and website (collectively referred to as the "Service"), operated by Laborbook App ("we", "us", "our").

By authorizing a payment, you acknowledge that you have read, understood, and agreed to the terms of this Policy, along with our Terms of Service and Privacy Policy.

1. Payments and Authorization

All payments made through UPI AutoPay, debit/credit cards, or any other approved payment method are processed only after user authorization. By completing a transaction, you confirm that you are the rightful account holder or have proper authorization to use the selected payment method.

Once a payment is authorized, it will be processed through our secure payment gateway in compliance with RBI and NPCI guidelines.

2. Subscription Plans

Laborbook may offer recurring or one-time subscription plans to access premium features or services. Each plan's validity and pricing will be displayed clearly at the time of purchase.

Subscriptions automatically renew unless canceled before the next billing cycle.

3. Refund Eligibility

Refunds are considered only in specific and verifiable cases such as:

All refund claims undergo internal verification and confirmation from our payment gateway or UPI partner before approval.

4. Non-Refundable Payments

Refunds are not applicable in the following cases:

5. Cancellations

UPI AutoPay (India): Users can cancel recurring mandates anytime through their UPI app. Canceling AutoPay stops future renewals but does not refund past payments. Subscription remains active till end of the paid period.

Manual or One-Time Purchases: One-time purchases are final and non-cancelable.

6. Refund Processing Timeline

Approved refunds are credited to the original payment method within 7–10 working days. Time may vary depending on the user's bank or UPI provider. Notification will be sent once refund is initiated.

7. Invoices and Disputes

Request invoices within 7 days of transaction by emailing contact@laborbook.app. For disputes, contact us before initiating a chargeback. Fraudulent disputes may result in account suspension.

8. Taxation and Compliance

All fees are inclusive of applicable Indian GST. Transactions comply with RBI, NPCI, and Government of India digital payment regulations.

9. Jurisdiction

This Policy is governed by the laws of the Republic of India. All disputes shall fall under the exclusive jurisdiction of the courts of Bangalore, Karnataka.

10. Contact for Refunds or Grievances

If you believe you’ve been charged incorrectly or have refund-related concerns, please contact:

Grievance Officer
Laborbook App
314, Vanniyar St, Opp. Chinmaya Mission,
Salem, India – 636004
Email: contact@laborbook.app
Refer to our Grievance Redressal Policy for detailed escalation procedures.

11. Changes to This Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page, and the revised date will be updated above.

Your continued use of our Service after such changes constitutes acceptance of the updated Policy.